Customer Care

Homeowner Guides

Now that you're part of the eQ family, read and download our helpful guides, manuals and checklists below.

SINGLES & TOWNS

single and towns Frontpage

DOWNLOAD PDF

THE SPENCER

river-terraces-31

COMING SOON

Seasonal Checklist

DOWNLOAD PDF

eQ UNIVERSITY

From selecting your features and finishes with our Design Team to understanding the construction process and what sets us apart from other builders, you'll find it all here in this series of brief videos. We also explain how the community plan comes together and what happens before you move in.

Virtuo

At eQ Homes we want to make the experience easier, and that's why we've partnered with Virtuo to offer you one convenient place to find everything you need.

Customer Care Team

Customer Care Manager

Francesca Jacobs

Email: fjacobs@eghomes.ca

Tel: 613-762-5023

Ray Egan

Quality Assurance Specialist

Ray Egan

Email: regan@eghomes.ca

Tel: 343-999-8165

Kerri Beaulieu

Administrator

Kerri Beaulieu

Email: kbeaulieu@eqhomes.ca

Tel: 343-998-9234

Sara Nelson

Warranty Advisor

Sara Nelson

Email: snelson@eqhomes.ca

Tel: 613-219-2982

Sara Nelson

Warranty Advisor

Sara Nelson

Email: snelson@eqhomes.ca

Tel: 613-219-2982

Jaret Demaries

Sr. Warranty Advisor

Jaret Demaries

Email: jdemaries@eqhomes.ca

Tel: 343-961-9271

Shawna Crawford

Administrator

Shawna Crawford

Email: scrawford@eqhomes.ca

Tel: 343-996-9304

Zory Lagimodiere

Warranty Advisor

Zory Lagimodiere

Email: zlagimodiere@eqhomes.ca

Tel: 343-999-7644

Melissa Beatty

Warranty Advisor

Melissa Beatty

Email: mbeatty@eqhomes.ca

Tel: 343-961-2107

Stella Bettencourt

Administrator Phase 1, 2 & 4

Stella Bettencourt

Email: sbettencourt@eqhomes.ca

Tel: 613-614-7511

Betty Casey-Large

Administrator Phase 3 (Pre-occupancy)

Betty Casey-Large

Email: bcaseylarge@eqhomes.ca

Tel: 613-698-2591

Shawna Crawford

Administrator Phase 3 (Warranty)

Shawna Crawford

Email: scrawford@eqhomes.ca

Tel: 343-996-9304

Chris Medeiros

Warranty Advisor Phase 1, 2 & 4

Chris Medeiros

Email: cmedeiros@eqhomes.ca

Tel: 343-961-7595

Kerri Beaulieu

Administrator

Kerri Beaulieu

Email: kbeaulieu@eqhomes.ca

Tel: 343-998-9234

Sara Nelson

Warranty Advisor Phase 3 & City Towns

Sara Nelson

Email: snelson@eqhomes.ca

Tel: 613-219-2982